Clear answers.
Better decisions.
How REVIEWZ works, what is supported, and what your team can expect.
Questions?
We've got answers.
Clear expectations are part of a great product.
Does REVIEWZ publish my responses automatically?
No. The response workflow requires authorized review and approval. Publication to each platform also depends on its official API and available permissions. The interactive demo does not post replies.
Can I set the AI response tone and brand voice?
Yes. Brand Voice settings let you define tone, response length, language, phrases to avoid and instructions that the AI uses when preparing new drafts.
Does Insights analyze old reviews or keep updating?
Insights starts with a selected recent period and reuses previous analysis, then detects new or changed feedback after synchronization. Coverage depends on which reviews the connected platforms make available.
How do AI reply credits work?
Draft generations use plan credits; Insights analysis is handled separately. REVIEWZ Pro is planned to include 200 monthly reply generations plus a one-time allotment for older reviews. Billing and package offers are not yet live.
Does REVIEWZ control my ratings or remove negative reviews?
No. REVIEWZ cannot control what customers post. It helps you organize reviews, respond thoughtfully and learn from feedback so your business can improve.
Can I write my own responses?
Absolutely. The intended workflow gives you control: write manually, edit a suggested draft or decide not to respond.
Does AI publish without my approval?
REVIEWZ is designed around human review and approval. Direct publishing depends on a platform's API permissions and actual connected integration.
Can I manage several business locations?
Multi-location management is part of the product direction, with separate views and statistics for connected business locations.
What about Google, Tripadvisor and Facebook?
Connect Google Business Profile, read available Tripadvisor reviews, and manage supported Facebook Page comments. Tripadvisor history may be limited by API contract. Publishing, editing and deleting replies depend on each platform's permissions.
Can my staff approve replies without access to my platform accounts?
Yes. Invite Admins, Approvers, Editors or Viewers inside REVIEWZ. You choose who drafts and who approves; direct publication is available only when a supported platform connection has the necessary permissions.
Are these subscription prices final?
No. This is a preview of the recommended commercial website. Prices represent a proposed launch model, not live billing.